Conflict Management

Conflict can be unpleasant, and it can become particularly difficult in the office, straining critical working relationships and jeopardising performance.

Sample Learning Objectives

• The different types of conflict

• Your preferred conflict handling style: a self-evaluation

• Step-by-step process for resolving conflict

• The key interpersonal skills for resolving conflict.

Available format

Classroom / 8 hours

Flipped / 4 hours

Webinar / 2 hours

Audience

Anyone

Category

Interpersonal Development

Languages

Bulgarian, English