Traditional classroom

This is a face-to-face or online training session delivered by a trainer or facilitator. The whole material – both theoretical and practical sides of things – is covered in the same day(s)., your desired outcomes and how we can help you achieve them.

flipped classroom

A series of 3 events: pre-class, in-class and post-class work. In the pre-class, learners work through the theoretical part of the topic by themselves. Then they attend a shorter face-to-face or live online session that focuses on the practical application of the topic. And in the post-course learners work on real-life project back on the job to practice what they have learned.

webinar

A live session delivered online with minimal audience interaction and focus on practical tips and tricks for higher productivity. Usually there is little to no pre- or post-session work.

assertiveness

On occasions, you need be assertive – not aggressive or passive, but assertive. However, some people find getting that balance hard

creative thinking

When you apply creative thinking to every aspect of your life (personal and professional), you can find a sustainable competitive advantage and stay ahead of your competition

emotional intelligence

Emotional intelligence is our ability to be self-aware and to recognise and manage our emotions and those of the people around us.

self-motivation

Research shows that people work best when they feel good about themselves – the challenge lies in understanding how to get the best from yourself.

memory techniques

Improve your memory by improving the health of your brain, and using memory skills. These are easier to do than you might think.

conflict management

Conflict can be unpleasant, and it can become particularly difficult in the office, straining critical working relationships and jeopardising performance.

dealing with difficult people

By understanding what makes certain people tick, what they think, and why they do what they do, we can learn how to deal with even the most difficult people.

cross-cultural awareness

The aim of this training is to increase cross-cultural awareness and improve relationships between employees based in different countries. 

train-the-trainer

Great trainers understand how people learn, what stops them learning and how to create a stimulating learning environment. 

negotiation skills

When you apply creative thinking to every aspect of your life (personal and professional), you can find a sustainable competitive advantage and stay ahead of your competition

on-the-job coaching

Whether negotiating with clients or colleagues in other departments, negotiation skills are important in today’s complex and difficult environment.

facilitating group discussion

Group discussions are an essential part of modern organisational life and a group’s effectiveness is often greatly influenced by the ability of the facilitator working with them.

business writing skills

Improve your preparation, organisation, understanding of the reader's needs, and basic editing.

body language

Body Language connects people and like every language, its vocabulary must be learned.

presentation skills

No matter what your current level is, you can teach yourself to be a really good presenter.

problem solving

Go beyond the existing procedures to create new ways of solving the problems we face in our roles. 

time management

Explore the concept of time and where we waste it, identify urgent and important tasks and differentiate between being efficient and being effective.

Motivating others

Motivated people perform better, but motivating others to achieve is a difficult task for some managers. This course helps managers find strategies to elevate their teams' performance.

Coaching for managers

Understand what effective coaching is and the fundamental techniques you can use every day.

Conflict resolution

Conflict can be unpleasant, straining critical working relationships and jeopardising performance. As a manager, you need to resolve conflict in the best possible way.

delegation

Research shows that people work best when they feel good about themselves – the challenge lies in understanding how to get the best from yourself.

Effective Meetings

Employees typically spend up to 40% of their time preparing for and participating in meetings. With poor planning and unclear agendas, meetings often end up losing focus and devouring time, energy, resources and money.

Excelling as a manager

Moving into a management role brings new challenges and tasks, requiring individuals to learn and develop quickly. This training will ensure new managers are fully equipped to be successful.

Excelling as a leader

Leadership is complicated, challenging, and full of personal risk. But it also has the capacity to inspire, excite and help people grow.  You mould what happens in your team and in the organisation.

Giving Feedback

The workplace today requires us to know how to effectively and constructively provide feedback to others. But this may be a challenging task for someone who is afraid of hurting other people’s feelings or simply doesn’t know how to put a good sentence together. 

Handling difficult situations

By understanding what makes certain people tick, what they think, and why they do what they do, we can learn how to deal with even the most difficult situations.

Making teams work

Learn how to build a high-performance culture through teamwork, what the building blocks of a team and how you can manage the process effectively

Managing change

The ability to cope with change is crucial to business and organisational success. To remain competitive in challenging times we have to adopt a positive attitude to change.

managing personal development

We mostly get an equal start in our careers. But personal development is what sets us apart. And having a strong personal development plan can help us reach “from zero to hero” in no time.

Managing virtual teams

How do you manage a virtual team? By making quick adjustments to ensure a collaborative and nurturing atmosphere that can be felt across borders and time zones.

Mentoring

Whether you're a manager, leader, subject matter expert, or individual contributor, you can progress your career and help someone else’s growth through mentoring.

onboarding

Setting the tone for your new employee is just as important as first impressions – you only get to do it once. So why not do it right? 

Offboarding 

It is inevitable – employees leave the company sooner or later. But you part can be key not just for you but for the company.

appraisal meetings

The performance review (appraisal) meeting is one of the three key elements of the performance management cycle alongside the setting of objectives and the on-going monitoring of performance.

managing for performance

So, you are a manager, and you have to manage the performance of your team members. But what are the specific actions you need to take – that’s something most books and gurus don’t talk about.

under-performance

Although we all want to lead a team of star performers, an underperformer may appear out of nowhere every once in a while. Do you know how to handle underperformance effectively?

setting objectives

Objectives are one of the critical components of the annual appraisal.  They clarify expectations between the reviewer/line manager and the appraisee for the coming year and provide the basis for the next appraisal.